How long will it take to get my order?
Orders ship in 2-3 days (excluding holidays), will be there in about 3-5 days afterwards.
in the USA and we'll e-mail you a tracking number when it ships (check your spam folder if you don't get it). If you need your order fast, use UPS. UPS is shipped out the next business day. For international orders, it can take 1-4 weeks to get there. It has been shipped...and will get there soon....
ATTENTION INTERNATIONAL BUYERS
Depending on your delivery location, country, and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Bad Idea T Shirts, and you will be required to pay them to receive your package. This is something beyond our control. We can not mark it as a gift.
Are the shirts good quality?
Yes!! We use 100% cotton, heavy duty t-shirts (Ash is 90/10 due to the blend). The designs are professionally silk screened. Most of the shirts are Gildan, but at times we may also use a comparable item if necessary.
What methods of payment can I use?
We accept Paypal, Visa, Mastercard, American Express and Discover. We do not accept checks or money orders.
Do you have a catalogue you can send me?
Sorry, since we offer over 1100 designs and are constantly adding new designs, a catalog would be obsolete right away. For this reason our assortment can only be viewed on-line. Click here to see our full assortment of designs.
Can I return or exchange an item?
Yes, We accept both refund and exchanges. Shipping is not refundable and refunds without an exchange are subject to $6 restocking fee. If you take advantage of the buy 3 get 1 free...and return a shirt, the free shirts come off first. You can't return 1 of the buy 3 get 1 free and so forth and get any refunds. There are no returns on holiday shirts or seasonal shirts. Size/Color change only. There is a 30 day limit for exchanges we do make exceptions for Christmas time. If there is a problem, with the shirt or your received the wrong shirt, we will fix it. No worries, no restocking fees. Click Here to download the T-Shirt Returns/Exchanges Form
Why do you charge sales tax in Florida and North Carolina?
We have offices in BOTH states so therefore, we MUST charge tax in Florida and NC by law.
Do you have a size chart?
Yes, our shirts are pre-shrunk and TRUE TO SIZE, you can check out our size charts by clicking here.
Do you offer wholesale prices?
Yes, we have a great wholesale program, with as little as a 100 shirt minimum. Click here for details
How much are your shipping charges?
Shipping is $4.99 for the first item and $1.50 for each additional item. We also offer international shipping for a standardized additional cost based on USPS current rates. UPS and USPS/international costs are calculated at checkout.
Do you ship internationally?
We ship all over the world. If you do not see your area listed, we don't ship to you at this time.
There is a issue with my order. How do I get it fixed?
Let us know if there is a issue by choosing the appropriate choice on our CONTACT US page. We will check it out and if we find an problem, we will fix for you. We may ask for a photo to save time. We will do whatever it takes to correct the issue. Contact Us Here
How can I contact you?
The fastest way toget a fast reply is via email. If you need to communicate via phone, you can leave us a voicemail, but our phone lines are not always answered. Our goal is to answer all emails with in one business day.
You can call us at 1-877-570-7539 and leave a message. Email is the best way to get quick reply.Click Here to use our contact form.
Can I cancel and order once it has been processed and paid for?
Sorry, the system is automated and all orders go into processing immediately. With thousands of orders, it would be impossible to track it down during production. You are welcome to use our return/exchange program once you have received your order.
What is your policy for return/exchanges for Halloween Costumes?
We only accept size exchanges for the same costume up to two weeks prior to Halloween after that all sales are final. Absolutely NO REFUNDS. I am sure you understand why. We discount our costumes and must maintain this policy to keep cost LOW. All exchange info is here: Return Policy
Do you "buy" design ideas for your site?
We do not pay for design ideas, but if you feel you have a good idea, please feel free to send it to us at email@example.com and DESIGN IDEA in the subject line. We might make it, if we think it has legs.
USPS and UPS Shipping
- USPS ships in about 1-3 business days. It takes 2-5 days to get there. Outside the US it takes a 1-2 weeks, plus. Please don't count Sat or Sundays.
- UPS ships the NEXT business day and then it will be delivered 1 or 2 days from SHIPMENT date. IF YOU CHOOSE UPS GROUND, refer to our shipping chart below. That will give you approx days to get your package. We don't guarantee UPS ground shipping dates.
For UPS 1 and 2 day express shipping only!
- If you order Monday, it will be shipped on Tuesday and arrive on Wednesday for 1 day UPS and Thursday for 2 day UPS.
- If you order Tuesday, it will be shipped on Wednesday and arrive on Thrusday for 1 day UPS and Friday for 2 day UPS.
- If you order Wednesday, it will be shipped on Thursday and arrive on Friday for 1 day UPS and Monday for 2 day UPS.
- If you order Thursday, it will be shipped on Friday and arrive on Monday for 1 day UPS and Tuesday for 2 day UPS.
- If you order Friday, Saturday or Sunday, it will be shipped on Monday and arrive on Tuesday for 1 day UPS and Wednesday for 2 day UPS.
UPS GROUND shipping?
UPS Ground ships the next business day. It can take from 1-6 days to get there. Please refer to the map. The further you are from Charlotte, NC the longer it takes. Is you need it ASAP, pick UPS 1 or 2 day options. .
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